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Delivery Information

General Shipping Information

Our standard production cycle is 5 business days from the date the order is taken and paid for. Please keep this in mind when placing an order.

We ship our historical cardboard cutouts and wall graphics using both UPS and FedEx. Some items ship from out Utah facility and the rest are sent from the main production facility in Wilkes Barre, Pennsylvania.


Products and score lines

All cutouts will be scored.  Scores will be horizontal and allow the cutout to fold into its packaging for shipping.

 

We provide various options through UPS and FedEx. Shipping options are not to be confused with production times. More information on production times can be found here.

 

 

Shipping FAQ

What shipping options do you provide?

We provide various options through UPS and FedEx. Shipping options are not to be confused with production times. More information on production times can be found here.

Special Shipping Options

Ground
Generally takes up to 7-10 business days, is not guaranteed. Cannot be combined with Rush Production
3-Day Select
Guaranteed within 3 business days of shipment.
2nd Day Air
Guaranteed delivery within 2 business days of shipment.
Next-Day Air
Guaranteed delivery on the next business day**
In-Store Pickup
If you live in North Eastern Pennsylvania, you can choose to pickup you cardboard cutout or wall graphic from our Wilkes Barre facility.
Will Call / Use your shipping account
If you have a shipping account with UPS, FedEx etc, we can ship your cutout or wall graphic with that account. Just choose the In-store pickup option, then provide your shipping information in the orders comments.

Do you ship internationally?

Yes We ship internationally to Canada.

Which cutouts ship with FedEx and which ship with UPS?

All of the Hollywood Legends cardboard cutouts ship from our Utah facility using FedEx. The rest of our collection is produced and shipped from our Wilkes Barre, PA facility using UPS. If you choose to order cutouts from the Hollywood Legends collection and another category, you will receive multiple shipments.


Shipping Restrictions

Shipping to PO Box, APO or FPO Boxes
We do not ship to PO, APO or FPO boxes at this time.
 

I didn't get my cutout on time. What do i do?

Shipping time requested and purchased is not guaranteed by us. Delays due to UPS, UPS Freight, or any other carriers are not our responsibility. Delays also caused by weather phenomenon or other acts of a God do not make us liable. No refunds will be issued due to shipping delays. Please keep this in mind when making time sensitive orders. Oversize items will be shipped via common carrier, and delivery will be 2 to 7 days and at least $125
 
 

** Special charges are applied for Saturday deliveries.

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